FAQ – Frequently Asked Questions

          1. Q: What is ProcessManager?

            A: ProcessManager is a user-friendly IT-system for effectively managing all processes in the workshop. The system provides an overview of all work processes and measures where in the repair-process time is wasted. Combined with electronic worksheets, automated stock management, full integration with CABAS and automatic invoicing, ProcessManager unlocks man-hours, minimizes usage of materials and improves customer satisfaction – all to the benefit of employees, managers and the bottom line.

            Q: How long will it take to install the system?

            A: It takes 1-3 days to get the system up and running depending on your shops size. We always reserve 3 days to install the system and will only leave, once we feel confident that everything is working as planned. When our team leave, we will always plan a few follow up visits.

          2. Q: How much is the monthly fee?

            A: The monthly fee is fixed and not dependent on shop size, amount of jobs or amount of technicians. The price is a monthly Flat rate. One rate for the small package, which only includes the stock system, and another for the full package, which gives you access to utilize all modules.

          3. Q: Is the system difficult to learn?

            A: The monthly fee is fixed and not dependent on shop size, amount of jobs or amount of technicians. The price is a monthly Flat rate. One rate for the small package, which only includes the stock system, and another for the full package, which gives you access to utilize all modules.

          4. Q: Do I need to install any specific hardware or programs?

            A: No special hardware or software is required. The system, ProcessManager is cloud based so you only need a connection to the internet and a browser either from a desktop or a tablet.

          5. Q: Is the system predefined or can it be adapted to fit each individual shop’s needs?

            A: We will adapt the system to fit your shop’s needs. The system’s layout is not predefined and therefore you do not need to change your daily workflow in order to use ProcessManager. However, if we do see a way that we can help you optimize and improve your workflow, we will be happy to help you do so.

          6. Q: Do I need to be a large Body Shop in order to benefit from the system?

            A: No, not at all we have customers with 3 employees and customers who are up to 50 employees. So all sizes of shops can benefit from using ProcessManager.